Frome Weekly Markets - Frome Town Council

Image of Frome Weekly Market stalls — Saturday market in June 2024: Frome Weekly Markets

Please find below the Expression of Interest form for market stallholders. Please ensure that you answer all required questions and upload relevant documentation. If you encounter any issues, please contact markets@frometowncouncil.gov.uk

STARTING OUT

The Frome Market is held Wednesday and Saturday each week with trading hours from 9am to 3pm.

All traders, existing and new, must apply online by completing this form.

Submitting an application and meeting our conditions does not guarantee you a pitch. We will notify you by email if you are successful in securing a pitch or if we have placed you on the reserve list for specific market dates.

After you submit your form, it will be reviewed. There is no need to reach out to us again, as we will notify all applicants of their application status via email, regardless of the outcome.

If your application is successful, we will inform you of the upcoming dates we can offer, or let you know if you have been placed on the reserve list.

Market Stallholder Expression of Interest Form

This form acts as an expression of interest to attend Frome Market in the future.

"*" indicates required fields

ACCESSIBILITY

A copy of this document is also available in different formats such as large print, Braille, audio or in a different language, please contact the office if this is required on info@frometowncouncil.gov.uk or 01373465757

YOUR DETAILS

Name of Business*

Preferred email to contact you*

This field is hidden when viewing the form

Preferred email to contact you*

Preferred contact number*

NAME OF STALLHOLDER

First Name*

Last Name*

Preferred name (if different)

Preferred Pronouns (please select)

Address*

Street Address Address Line 2 Town County Post Code (Please provide your postcode in BLOCK capitals) Country

ABOUT YOUR BUSINESS

Business Category (please select the categories that apply)*

If selected 'Other', please state your business category*

Tell us a bit about your business*

SOCIALS

Please provide details of all your social handles and website if you have one for your business

Website

Instagram

Facebook

Marketplace if applicable (Etsy, NOTHS etc.)

YOUR STOCK AND TARGET AUDIENCE

Please provide a comprehensive list of the goods and services you wish to offer at the market*

Please upload images of goods and services that you wish to offer at the market*

Drop files here or

Max. file size: 100 MB, Max. files: 10.

Please provide images of the set up of your stall*

Drop files here or

Max. file size: 100 MB, Max. files: 10.

Do you have a specific target audience for your business?*

Yes

Please provide more details of your target audience*

Is your business food based?*

Yes

Please provide details of your operating standards around Food Hygiene and Health and Safety*

Declare the name of the local authority you are registered with as a food business*

Please upload a copy of your valid Food Hygiene document*

Drop files here or

Max. file size: 100 MB, Max. files: 10.

Will you be trading HOT food/drink at your stall?*

Yes

HOT food/drink traders: Upload a copy of your valid Gas Safety Certificate. WE DO NOT ALLOW TRADERS TO USE CAMPING GAS OR OTHER SIMILAR DOMESTIC EQUIPMENT

Drop files here or

Max. file size: 100 MB, Max. files: 5.

HOT food/drink traders: Upload a copy of your valid PAT Certificate. WE DO NOT ALLOW TRADERS TO USE DOMESTIC EQUIPMENT*

Drop files here or

Max. file size: 100 MB, Max. files: 5.

FIRST AID

Are you first aid trained?

Yes

Please upload first aid training certification

Drop files here or

Max. file size: 100 MB, Max. files: 5.

ACTION COUNTERS TERRORISM (ACT)

Are you ACT trained?*

Yes

Please upload ACT training certification*

Drop files here or

Max. file size: 100 MB, Max. files: 5.

Please complete the ACT training as soon as possible: https://www.protectuk.police.uk/group/84*

Got it

PUBLIC LIABILITY

Please attach a copy of your current valid business and liability insurance*

Drop files here or

Max. file size: 100 MB, Max. files: 10.

Please state the EXPIRY DATE of your Public Liability Insurance cover*

REQUIREMENTS

Please note: all pitch prices are exclusive of VAT.

Which trading option are you interested in?*

Regular Trader

Casual Trader

Which market days would you ideally like to have a pitch at?*

Wednesday

Saturday

Wednesday and Saturday

If there is availability, what date would you like to start attending the market?*

What size of pitch do you require?*

3×3 metres

3×4.5 metres

3×6 metres

Other

Do you require electric?*

Yes

Please note: £5 electric hook-up fee applies.

Please list the relevant equipment and STATE THE REQUIRED NUMBER OF KILOWATTS for each piece of equipment*

Do you have any specific accessibility requirements?*

Do you currently trade at other markets?*

Yes

Which other markets do you attend and what is the frequency of attendance? Please also let us know if there are specific dates you would like to, or are unavailable to trade with us in the next couple of months.*

CONDITIONS

The Market Coordinator is the appointed representative of Frome Town Council on the market and is responsible for running the market in line with Frome Town Council’s strategy and corporate priorities. The Market Team oversees all trading, and you may not trade without their permission. The Market Trader (‘Stall Holder’) is granted the right to use the market venue on market days for the sale of goods, in accordance with our Terms and Conditions set forth by the Frome Town Council. This right cannot be revoked without prior consultation with the stallholder, which will be ongoing weekly for regular traders and daily for casual traders. However, it is important to note that the Frome Town Council retains the full authority to decide not to hold a market on any specific day or days, following appropriate consultation. Pitch plans will be made approximately 10 working days before a market. Applications submitted after this time will only be considered if there is still space or a cancellation. Pitches are usually allocated 2 to 3 months before each market date. Traders must conduct their business in an honest, civil, and business-like manner. Any act of conduct that may cause offense to other traders, Market Coordinator, or members of the public is strictly forbidden. Trading shall not take place before or after the market times. Market Traders must keep their stalls open for business for the entire duration of the market unless otherwise arranged. The Market Coordinator may, at their discretion, cancel the market or change trading timings on any given day and the Town Council shall not be liable for any loss incurred because of the cancellation. Failure to comply with any established conditions may result in the Market Coordinator and Frome Town Council having the authority to deny a Market Trader the right to trade.

CONDUCT OF MARKET TRADERS

Market Traders are required to conduct their business in an honest, courteous, and professional manner at all times. Stallholders must refrain from interfering with the operations of other traders and must comply with any instructions provided by the Market Officer. Additionally, stallholders must promptly inform the Council in writing of any changes to their contact information. Traders must be actively engaged in business and trading from their stall; no individuals other than the trader or their authorized agents and employees (paid or unpaid) are permitted to use the stall or sell items from it. The use of obscene language or any actions that may offend other traders, Market Officers, or members of the public is strictly prohibited. Abusive or discriminatory behaviour will not be tolerated. Any actions, such as shouting or throwing items, that may create a nuisance or annoyance to other traders or the public are forbidden. Traders must not engage in behaviour that causes crowds to gather around their stall, obstructing gangways or roadways. Fighting, drug promotion or use, and smoking near the market stalls are strictly prohibited. The use of radios, tape recorders, record players, or any production or reproduction of music is not allowed unless for demonstration purposes only. Traders are responsible for ensuring that they and their agents or employees comply with all relevant laws, statutes, statutory instruments, local regulations, byelaws, and common law. Traders are expected to maintain a positive image at the market, treating customers, fellow traders, and others with respect at all times. They must not bring any negative publicity to the market, fellow traders, or the Council, including on social media platforms. Only signs related to the retail business may be displayed at the stall, and all signage must adhere to the Trades Description Act 1972. All traders must comply with current legislation, including The Consumer Rights Act 2015, Licensing Act 2003, and Weights and Measures Act 1985.

TRADE DESCRIPTIONS

Under The Consumer Protection from Unfair Trading Regulations 2008, the following conditions must be met when selling goods: 1. All items for sale must be clearly priced. 2. Items legally required to be sold by weight (e.g., cheese, meat, most fruits, and vegetables) must display a metric unit price (price per kg), whether sold pre-packed or loose. Pre-packed items must also show the weight and selling price. 3. All weighing scales used for pricing goods must be stamped. 4. No signs or notices should imply restrictions on consumers’ statutory rights. 5. Consumers’ statutory rights include that goods must be of reasonable quality, fit for purpose, and accurately described. 6. Food for sale must comply with statutory labelling requirements and compositional standards. Please note that these conditions are not a comprehensive summary of the Consumer Protection from Unfair Trading Regulations 2008. For more detailed advice for traders, visit the Trading Standards website at www.devonsomersettradingstandards.gov.uk.

CUSTOMER RETURNS

Be familiar with The Consumer Rights Act 2015 regarding the sale of goods that are faulty, damaged, or not fit for their intended purpose. If a customer raises an issue, you must resolve it by offering an exchange, a credit note, or a full cash refund, but ultimately, the choice is the customers. Customers may return items that are not faulty simply because they found something else, they prefer, or in cases such as clothing that doesn’t fit. In such situations, you are not obligated to provide a refund, but if you believe the reason is genuine, offering an exchange or refund can build goodwill. Happy customers are likely to return. For further guidance, check the Citizens Advice website or contact your local bureau at 03454 040506.

PUBLIC LIABILITY & TRADE GOODS INSURANCE

All traders must have public liability insurance. Always carry your current valid insurance certificate for inspection by the Markets Team. Frome Town Council requires traders to indemnify the Council from all claims, demands, proceedings, damages, costs, and expenses. The minimum public liability insurance coverage required is £5,000,000 (5 million). You can obtain this type of insurance through membership with the National Market Traders Federation (www.nmtf.co.uk), but membership is not compulsory. Alternatively, you can seek advice from independent insurance specialists. As a market trader, it’s essential to be aware of other statutory legislation that applies to you. As a self-employed individual, you are required to register and pay National Insurance contributions. For more information, visit HMRC National Insurance.

HEALTH AND SAFETY

All Traders/Stallholders must ensure compliance with the Health and Safety at Work Act 1974 and its associated regulations. They are reminded of their legal duty of care to the public, which includes the provision of safe equipment and items used in their trading activities. Traders are expected to adhere to all reasonable requests for safety improvements issued by the Market Officer. In the event of adverse weather conditions, please refer to the Severe Weather Protocol document.

TERMS AND CONDITIONS

TERMS AND CONDITIONS CONFIRMATION*

I have uploaded my Public Liability cover documentation and stated the expiry date

I have declared which local authority I am registered with as a food business

I understand that submitting this form means that the information I have given will be securely stored in a database for use by Frome Town Council

I understand that by completing this form I am not guaranteed a stall at Frome Market as this is an expression of interest only

I understand that the Frome Markets Team have the right to select/reject stalls based on ethics, branding, image and accountability

I hereby declare that I submit this application on my own behalf and not as an agent or nominee for any other person or any company

I understand that this application may be rejected if a status check reveals that you owe any outstanding charges, fees or rents to Frome Market or Frome Town Council

I hereby declare that I am 18 years of age or older. (Applications received from persons under 18 years of age will not be considered).

I agree to all Terms and Conditions

Print name of applicant in BLOCK capitals*

Date of completion and signature*

Frome Town Council's GDPR/Data Retention Statement can be found by following the link below:

https://bit.ly/ftc-gdpr-statement